The Sabah Labour Department which is responsible in safeguarding and maintaining employees' and employers' interests besides creating harmonious relations between them and their trade unions hereby promises to implement our commitment:-
Handling of Labour Complaint Case :-
To investigate and settle every labour complaint within three (3) weeks from the date of the complaint received except for complicated cases.
Handling of Labour Claim Case :
To investigate and settle every claim case within one and half (1½) month from date of the claim case received except for complicated cases or incomplete information.
Handling of Workmen's Compensation Claim Cases :-
(a) Temporary Disability Case
To investigate and settle every case within two (2) weeks from the date of notice of accident claims received accept for complicated cases or incomplete information.
(b) Permanent Disability Case and Fatal
To investigate and settle every case within one (1) month from the date of notice of accident claims received accept for complicated cases or incomplete information.
Handling of Application For Licenses To Employ Non-Resident Employee:-
To process and issue License To Employ Non-Resident Employee within seven (7) working days from the date of application received
Job Registration Service
(a) To assist in the registration of job seekers and employers online in the Job Clearing System (JCS).
(b) To process the application for Private Employment Agencies License within a month
Advisory Services :-
To serve and provide advisory services to every client.