{"id":18701,"date":"2024-09-11T13:45:13","date_gmt":"2024-09-11T13:45:13","guid":{"rendered":"http:\/\/10.21.87.80\/?page_id=18701"},"modified":"2026-01-15T08:33:58","modified_gmt":"2026-01-15T08:33:58","slug":"daftar-aduan","status":"publish","type":"page","link":"https:\/\/jpp.mohr.gov.my\/en\/daftar-aduan\/","title":{"rendered":"Register Complaint"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div      class=\"vc_row wpb_row section vc_row-fluid  grid_section\" style=' padding-top:78px; padding-bottom:50px; text-align:left;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"element_from_fade\"><div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div      class=\"vc_row wpb_row section vc_row-fluid vc_inner\" style=' text-align:left;'><div class=\"full_section_inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 style=\"font-size: 30px; text-align: center; font-weight: bold;\">Complaint Management<\/h2>\n\n\t\t<\/div> \n\t<\/div> \t<div class=\"vc_empty_space\"  style=\"height: 30px\" ><span\n\t\t\tclass=\"vc_empty_space_inner\">\n\t\t\t<span class=\"empty_space_image\"  ><\/span>\n\t\t<\/span><\/div>\n\n\n\t<div class=\"wpb_text_column wpb_content_element  justify-content-center text-black\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: justify;\">The SIR Complaint Management Module is designed to assist users in selecting the correct category for each type of complaint submitted, saving time in screening every complaint received through the system. It ensures the direct routing of each complaint category to the relevant parties, facilitates centralized reporting and statistical generation, and prevents arising issues through more efficient reporting and record-keeping.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div      class=\"vc_row wpb_row section vc_row-fluid\" style=' text-align:left;'><div class=\"full_section_inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<a href=\"https:\/\/iris.mohr.gov.my\/login\" target=\"_blank\"><div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-1024x512.png\" class=\"vc_single_image-img attachment-large\" alt=\"\" title=\"Contoh Web Banner dengan safe zone frame (17)\" srcset=\"https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-1024x512.png 1024w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-300x150.png 300w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-768x384.png 768w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-1536x768.png 1536w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-2048x1024.png 2048w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-1000x500.png 1000w, https:\/\/jpp.mohr.gov.my\/wp-content\/uploads\/2025\/12\/Contoh-Web-Banner-dengan-safe-zone-frame-17-700x350.png 700w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div><\/a>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"vc_empty_space\"  style=\"height: 35px\" ><span\n\t\t\tclass=\"vc_empty_space_inner\">\n\t\t\t<span class=\"empty_space_image\"  ><\/span>\n\t\t<\/span><\/div>\n\n<a  itemprop=\"url\" href=\"https:\/\/iris.mohr.gov.my\/login\" target=\"_self\"  class=\"qbutton  large enlarge\" style=\"color: #0c0000; border-color: #007231; font-style: normal; font-weight: 700; background-color: #37d6a1;\">IRIS LOGIN \/ REGISTER<\/a>\t<div class=\"vc_empty_space\"  style=\"height: 40px\" ><span\n\t\t\tclass=\"vc_empty_space_inner\">\n\t\t\t<span class=\"empty_space_image\"  ><\/span>\n\t\t<\/span><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Pengurusan Aduan Modul SIR Pengurusan Aduan adalah bertujuan untuk memudahkan pengguna untuk memilih kategori yang tepat bagi setiap jenis aduan yang ingin dikemukakan, menjimatkan masa untuk melakukan saringan bagi setiap kategori aduan yang diterima melalui sistem, penyaluran secara terus bagi setiap kategori aduan yang diterima...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-18701","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/pages\/18701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/comments?post=18701"}],"version-history":[{"count":7,"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/pages\/18701\/revisions"}],"predecessor-version":[{"id":25239,"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/pages\/18701\/revisions\/25239"}],"wp:attachment":[{"href":"https:\/\/jpp.mohr.gov.my\/en\/wp-json\/wp\/v2\/media?parent=18701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}