{"id":25122,"date":"2026-01-27T03:00:54","date_gmt":"2026-01-27T03:00:54","guid":{"rendered":"https:\/\/jpp.mohr.gov.my\/?page_id=25122"},"modified":"2026-01-28T07:43:02","modified_gmt":"2026-01-28T07:43:02","slug":"utama-bi","status":"publish","type":"page","link":"https:\/\/jpp.mohr.gov.my\/en\/utama-bi\/","title":{"rendered":"Utama (BI)"},"content":{"rendered":"
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JPPM is Here to Assist You<\/h1>\n\n\t\t<\/div> \n\t<\/div> \n\t
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Our Commitment: Full Support for You<\/h2>\n\n\t\t<\/div> \n\t<\/div> \t
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Dismissal (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tIf you feel that you have been unfairly dismissed without just cause or excuse, you may file a representation within 60 days from the date of dismissal.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Trade Dispute (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tDisputes between employers and employees involving employment and non-employment issues, terms and conditions of employment, as well as workplace rules and regulations.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Claim for Recognition (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tA registered trade union must be recognized by the employer before commencing collective bargaining, enabling it to represent employees in efforts to enhance industrial relations in the workplace.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Capacity Issue (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tThe process of determining whether employees represented by a trade union are employed in a managerial, executive, confidential, or security capacity.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Union Busting (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tThe handling of complaints under Section 8 of the Industrial Relations Act 1967 involves dissatisfactions or grievances related to unfair treatment or victimization involving employers, employers' trade unions, trade union employees, or any individuals regarding the rights of employees and employers.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Sole Bargaining Rights (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tEmployees are required to choose only one registered trade union to represent them in collective bargaining, as only one trade union possesses the absolute right for such purposes.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Industrial Action (EMS)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tA breakdown in negotiations may lead to industrial action by employees' trade unions, employers' trade unions, or employers, based on the legal requirements that must be complied with.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>
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Register a Complaint<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tThe official channel for any complaints to be submitted involving the Industrial Relations Department Malaysia.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>
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\n\n\t\n\t Further Info on Registering a Complaint<\/span><\/i><\/span>\t<\/a>\n\n\t
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\n\t\t\t<\/span>\n\t\t<\/span><\/div>\n\n\n\n\t\n\t IRIS System Registration<\/span><\/i><\/span>\t<\/a>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Industrial Relations<\/strong><\/a><\/h2>\n

Information System (IRIS)<\/strong><\/a><\/h2>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div>
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IRIS: EMS Module<\/h5><\/span>

Managing cases related to dismissals, workplace disputes, and other matters under the JPPM Legal Division.<\/p><\/div><\/div>\t

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IRIS: EKEP Module<\/h5><\/span>

Managing and conducting industrial harmony activities at JPPM, such as harmony visits to companies and social dialogue programs between JPPM, employers, employees, and trade unions.<\/p><\/div><\/div><\/div><\/div><\/div>

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Integrated System<\/span>encompassing all JPPM functions and operations, accessible via Single Sign-On (SSO)<\/em> and supported by a systematic centralized database that facilitates online and real-time access<\/em> access.<\/p>\n\n\t\t<\/div> \n\t<\/div> \t

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IRIS expands the reach<\/em> of the Department’s service delivery system to the public\u00a0transcending the boundaries<\/span> of location, time, and any current circumstances.<\/p>\n\n\t\t<\/div> \n\t<\/div> \t

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IRIS: IHI Module<\/h5><\/span>

An instrument to measure the level of employer-employee relations in Malaysia and JPPM's first official intellectual property registered under MyIPO.<\/p><\/div><\/div>\t

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IRIS: SIR Module<\/h5><\/span>

Encompassing various management activities such as complaint management and customer satisfaction, which are open to the public, while other submodules are for JPPM's internal use only.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Industrial Harmony Products<\/h1>\n\n\t\t<\/div> \n\t<\/div> \n\t
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Strengthening Harmonious Working Relations<\/h2>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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